FAQS / Contact Details
Please note that this page serves as guidance to, and does not supersede, our full terms, which shall apply to the agreement between you and us. In the event of a conflict between the FAQs and a term or condition of our Terms of Business, the term or condition in our Terms of Business shall override and take precedence over wording in these FAQs.
DO YOU SHIP WORLDWIDE?
All artworks are available to ship Worldwide. You will be asked for your shipping address during the checkout process where a shipping quote is automatically generated to give you the total price payable.
WHICH PAYMENT METHODS ARE ACCEPTED?
We accept all major credit cards and PayPal via our secure checkout. We also accept payment by bank transfer, please get in contact should you wish to pay via BACS and we will issue you an invoice.
CAN YOU ORGANISE FRAMING FOR AN ARTWORK?
For works that are sold unframed, we do not offer a framing service. We advise clients to frame locally in order to keep the cost down, and of course because framing is a personal preference and should be done once you have seen the artwork in person.
ARE ARTWORKS INSURED DURING TRANSIT?
If we arrange the shipping (which is typically the case when buying from us), we insure all artworks for their full value. We kindly ask you to notify us straight away in the event of damage or loss in transit.
DO YOU GUARANTEE ARTWORK AUTHENTICITY?
We guarantee all artworks acquired from Lougher Contemporary are genuine and authentic. We conduct detailed checks on all artworks prior to buying and pride ourselves on our diligence and market knowledge. Please refer to our Refund Policy and Terms of Business for further details.
All enquiries can be sent to our main inbox:
We will endeavour to get back to you as soon as possible - we aim to respond to all messages of an urgent nature within 12 hours and all sales enquiries within 1 working day.
Alternatively feel free to call us on +44 (0) 117 959 6411 during office hours (9am - 5.30pm Monday to Friday)