GALLERY UPDATE ON COVID-19 | PLEASE READ PRIOR TO ORDERING

FAQS

A list of our most frequently asked questions. If there is anything you wish to receive more information on, get in touch by email or sent us a message via Whatsapp (link below).

Please note that this page serves as guidance to, and does not supersede, our full Terms of Business, which shall apply to the agreement between you and us. In the event of a conflict between the FAQs and a term or condition of our Terms of Business, the term or condition in our Terms of Business shall override and take precedence over wording in these FAQs. This page was last updated on 10 January 2020. 

CAN I STILL PLACE AN ORDER IN LIGHT OF COVID-19?
DO YOU GUARANTEE ARTWORK AUTHENTICITY?
DOES YOUR PRICING INCLUDE TAXES?
WHICH PAYMENT METHODS ARE ACCEPTED?
DO YOU SHIP WORLDWIDE?
ARE ARTWORKS INSURED DURING TRANSIT?
WHAT IF AN ARTWORK ARRIVES DAMAGED?
CAN YOU ORGANISE FRAMING FOR AN ARTWORK?
I'VE BEEN CONTACTED ADVISING THAT YOUR BANK DETAILS HAVE CHANGED. CAN THIS BE TRUSTED?
WHY AM I BEING ASKED FOR ID PRIOR TO SHIPPING?